What is TCPA? The Telephone Consumer Protection Act (TCPA) prohibits many types of solicitations and provides a number of remedies to victims of telemarketer harassment.
The TCPA is an important consumer protection law that helps consumers reclaim a sense of peace and quiet in their own homes. TCPA limits the use of automatic dialing systems and pre-recorded or artificial voice messages. TCPA also applies to text messaging and fax machines.
Are you receiving unwanted calls to your cell phone?
Have you informed collectors not to contact you, yet they continue to hound you?
Are you receiving prerecorded collectors calls (Robocalls)?
Are you being contacted by a company looking for a different person, even after you requested for the company to stop calling you?
Do the collectors fail to provide their name or the name of the creditor?
TCPA protects you from these unwanted communications. This act gives you a way to force callers to pay if they keep calling without your express oral or written permission. A TCPA lawyer can help pursue your rights.
At Stein Saks, PLLC, we work directly with consumers who are dealing with repeated calls or messages that may violate the TCPA. Our role starts with a close review of what you are experiencing. We examine call patterns, voicemail messages, text frequency, opt-out attempts, and the use of automated dialing systems to determine if a company’s contact crosses legal boundaries.
When violations appear, a TCPA violation attorney from our firm takes over communication with the caller or collector. This step often stops further contact and removes the pressure of dealing with persistent outreach on your own.
At the same time, we collect and preserve key records, including call logs, recordings, timestamps, and text messages. This information allows us to assess potential damages and prepare your matter for resolution through settlement discussions or litigation when appropriate.
Because our practice focuses on consumer protection, clients also benefit from coordinated legal support across our full Areas of Practice. This approach allows us to handle TCPA matters efficiently while keeping the larger picture in mind.
Many consumers are surprised to learn how often everyday robocalls and text messages violate the law. In many cases, a TCPA violation lawyer uncovers patterns of unlawful contact that clients did not realize violated the law.
Some of the most common issues we see include:
Robocalls or prerecorded messages sent without consent
Text messages that continue after a stop request
Automated calls repeatedly placed to a wrong number
Ongoing collection calls made using autodialers
Telemarketing calls placed to numbers on the Do Not Call registry
These behaviors typically occur over time, which is why careful review matters. Our attorneys analyze call logs, timestamps, recordings, and messages to confirm whether a company’s conduct violates the TCPA.
Meet Our Team to see how our hands-on experience reviewing these patterns supports consumers dealing with ongoing, unwanted contact.
Hiring an experienced, knowledgeable Stein Saks, PLLC TCPA attorney can help stop unwanted calls and text messages, while holding businesses accountable for violating the rules. The TCPA provides that businesses violating consumers’ rights in this way may be liable to pay $500 for each call to a number on the Do Not Call list, and $500 to $1,500 for calls that violate one or more provisions of the TCPA.
Our TCPA law firm can help stop this harassment and provide you with compensation. Call Stein Saks, PLLC for a free consultation with a telemarketer harassment lawyer and we will tell you what options are available for you.
These laws require defendants to pay our fees and costs. Therefore, this litigation won’t cost you anything — our representation is FREE.
Q: What types of unwanted contact are covered by the TCPA?
A: The TCPA covers unwanted phone calls, text messages and fax communications — including calls sent after you have asked callers to stop calling/texting or to remove you from their list as well as unwanted text messages sent without your express consent to opt in for such communications. The TCPA also protects consumers who receive repeated, unwanted calls for someone else after being advised to stop calling, robocalls and telemarketing contact to consumers whose numbers are on the “Do Not Call” list.
Q: Must businesses always obtain prior, express, written consent before calling or texting?
A: Generally speaking, yes. However, there are nuances and exceptions that can apply in certain situations. In addition, there are various interpretations of what constitutes consent. A TCPA defense attorney versed in these rules can help you understand whether a business has violated the TCPA’s consent provisions.
Q: Who is subject to the TCPA?
A: The TCPA applies to virtually all individuals and businesses in the United States, with certain exceptions for charitable solicitations. However, charitable solicitations are still prohibited if the recipient is on the Do Not Call list. The majority of TCPA violations come from telemarketers, debt collectors and financial institutions.
Q: Do I need to prove that the calls were made with an autodialer to have a TCPA case?
A: Not always. While autodialed and prerecorded calls are common violations, repeated calls after you ask a company to stop or calls made to a wrong number may still qualify. A telemarketer harassment lawyer can review your records to determine if the caller’s behavior triggers TCPA protections.
Q: Can I file a TCPA claim if the caller is a debt collector or financial institution?
A: Yes. Many TCPA cases involve collectors and lenders using automated systems. These businesses must follow consent and opt-out rules, and violations can occur even when an account relationship exists.
Q: How long do I have to file a TCPA lawsuit?
A: TCPA claims generally follow a four-year statute of limitations. Acting sooner allows a TCPA law firm to preserve call logs, messages, and recordings that may support your case.
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